Managed IT support
A single point of contact for users and systems: requests, incidents and planned work. Critical issues answered within 30 minutes, with a monthly availability and trend report.
Services
End-to-end IT services for business
From the first architecture diagram to round-the-clock operations. We take responsibility for outcomes rather than hours, and put expectations into measurable terms up front.
// service explorer
Choose a practice to see scope, deliverables and the numbers we commit to
service / cloud
Cloud infrastructure
Environments that rebuild themselves from a git repository
We design landing zones, migrate workloads off ageing virtual machines and turn ad-hoc environments into reproducible infrastructure code. Before a single resource is created we map dependencies, data flows and the failure modes that would actually hurt the business.
Once live, the platform is governed: budgets and tagging make spend attributable per team, autoscaling matches capacity to real traffic, and restore drills prove that backups are more than a checkbox.
What you receive
- ▸Landing zone with network segmentation and IAM baseline
- ▸Terraform modules and GitOps deployment workflow
- ▸Backup, restore and disaster-recovery runbooks with tested RTO/RPO
- ▸Cost dashboard with monthly optimisation review
Targets we commit to
20–40%
typical cloud spend reduction
< 15 min
full environment rebuild
99.95%
availability target
AWSAzureGCPTerraformKubernetesCloudflare
Cloud infrastructure and migration
We move applications off physical servers and ageing virtual machines into public or hybrid cloud without long outages. Before any migration we map dependencies: which services talk to each other, which data flows are critical, and where the performance bottlenecks actually sit.
The target environment is described as infrastructure code, so identical development, testing and production stacks can be created in minutes. Spend is kept under control with budgets, resource tagging and a regular review of idle capacity — typical savings after optimisation range from 20 to 40 percent.
- ▸AWS, Microsoft Azure, Google Cloud and private platforms
- ▸Kubernetes and containerisation of legacy applications
- ▸Backups with scheduled restore verification
- ▸Availability, performance and cost monitoring
Software development and integration
We build web platforms, internal portals, customer accounts and API layers that connect ERP, CRM, warehouse and accounting systems. Every project starts with the domain model and user journeys, not with a technology choice.
Work runs in two-week iterations: at the end of each you see working functionality in a test environment. Code, documentation and infrastructure scripts live in your repository, so the project never depends on a single team.
- ▸TypeScript, React, Node.js, .NET, Python
- ▸REST and GraphQL APIs, message queues, webhooks
- ▸Automated tests, static analysis and code review
- ▸CI/CD with staged rollout and fast rollback
Cybersecurity and compliance
A security audit begins with an inventory of assets and access rights: the biggest risk is usually a forgotten account or an internet-facing service rather than an exotic vulnerability. We then run technical testing, assess processes, and produce a remediation plan ranked by real business impact.
For companies preparing for certification or facing a customer security review, we draft policies, records of processing activities, incident response procedures and staff training material.
- ▸Penetration testing of web applications and networks
- ▸Access management, MFA and secret rotation
- ▸Centralised logging and incident detection
- ▸Preparation for GDPR, UK GDPR and ISO 27001
Additional practices
These services are ordered on their own or as part of a long-term engagement. Scope and service levels are agreed in writing before any work begins.
Data and reporting
We design the data warehouse, set up regular loads from operational systems and build dashboards that department heads actually use.
DevOps as a service
We set up build and deployment pipelines, test environments, monitoring and on-call rotation, so your developers can focus on the product instead of the platform.
Technical audit and consulting
An independent review of architecture, code or an incumbent vendor, with written findings and an action plan for 3, 6 and 12 months.
Not seeing what you need?
Describe the problem. If it falls outside our expertise we will say so honestly and, where possible, point you to a partner we trust.
Contact us